Returns & Exchanges

Things don't always go as planned. If you have any issues with your order, please first reach out to customer support

Email us: customersupport@ultra-car-care.com

Call us: 209-446-8478

Our goal is customer satisfaction whether you require a refund, a return or an exchange if necessary.

Purchases can be returned for a full refund following these conditions:

1. Products are returned within 30 days of purchase date.

2. Products are unused

3. Products are in original packaging and unopened

Customers are responsible for return shipping costs

Defective Products

If you believe you've received a defective product:

We can easily have the item returned with a pre-paid label and issue a refund or exchange for a similar product of equal or lesser value.

If items happen to arrive missing or damaged, contact us within 7 days of delivery date.

Contact us at 209-446-8478 or email support:

customersupport@ultra-car-care.com