Please reach out to customer service regarding any questions or issues and we'll get back to you in a timely manner.
Email us: customersupport@ultra-car-care.com
Returns
Things don't always go as planned. If you have any issues with your order, please first reach out to customer support
Email us: customersupport@ultra-car-care.com
Call us: 209-446-8478
Our goal is customer satisfaction whether you require a refund, a return or an exchange if necessary.
Purchases can be returned for a full refund following these conditions:
1. Products are returned within 30 days of purchase date.
2. Products are unused
3. Products are in original packaging and unopened
Customers are responsible for return shipping costs
Defective Products
If you believe you've received a defective product:
Contact us at 209-446-8478 or email support:
customersupport@ultra-car-care.com
We can easily have the item returned with a pre-paid label and issue a refund or exchange for a similar product of equal or lesser value.
If items happen to arrive missing or damaged, contact us within 7 days of delivery date.
Philosophy
Ultra Car Care's philosophy is progression. By being better than yesterday, even if only a little, success is achievable. The products we offer, our customer service, and how we chase excellence reflects our growth.
